Emtrain Blog

Patti Perez

Recent Posts

Mistakes that Ruin Workplace Culture: Part I

Posted by Patti Perez

October 31, 2016

This article was drafted by the attorneys of Ogletree Deakins, a labor and employment law firm representing management, and is reprinted with permission. This information should not be relied upon as legal advice.


I dedicate a fair portion of my professional life to resolving workplace conflict. While I enjoy helping companies once a crisis has occurred, my preference is to help companies avoid crises in the first place.

Whether your role is in risk assessment and/or management, legal services, human resources, or employee relations, it is important to hone your skills in both proactive crisis-avoidance and creative problem-solving.

In this blog series, I will highlight some of the most common traps I’ve seen companies fall into when it comes to avoiding and resolving conflict. The first is failing to anticipate and plan for high-risk situations.

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Topics: HR Compliance, Employment Law, Harassment Investigations

Top 10 Workplace Investigation Mistakes: Part 2

Posted by Patti Perez

October 20, 2016

This article was drafted by the attorneys of Ogletree Deakins, a labor and employment law firm representing management, and is reprinted with permission. This information should not be relied upon as legal advice.


In part one of this two-part series, we covered five of the most common mistakes that employers make while conducting workplace investigations, including poor complaint mechanisms, ignoring employee complaints, failing to adequately plan an investigation, and failing to be objective while investigating employees. In part two, we will review five additional common—and costly—mistakes.

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Topics: HR Compliance, workplace harassment, Harassment Investigations

Top 10 Workplace Investigation Mistakes: Part 1

Posted by Patti Perez

October 18, 2016

This article was drafted by the attorneys of Ogletree Deakins, a labor and employment law firm representing management, and is reprinted with permission. This information should not be relied upon as legal advice.


Resolving conflict in the workplace is a key issue for employers. Legal requirements have continued to expand in terms of what courts expect employers to do in order to prevent and correct wrongful behavior.

In response, employers have increased mechanisms through which employees can lodge complaints related to their work environments.

Employees have embraced their ability to provide information to their employers about problems they are experiencing, which has exponentially increased the importance of conflict resolution.

HR and other professionals are now expected to be experts at conducting workplace investigations and resolving conflict in the workplace. In 20 years of resolving workplace conflicts, I have seen employers do many things well and have also seen employers make key mistakes.

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Topics: HR Compliance, Employment Law, Harassment Investigations